Nav-CARE

Making Connections: Making a Difference

What is Nav-CARE?

Nav-CARE is a program that enhances the quality of life for seniors living in our community by "making life more livable".

"By having a navigator, you have someone who is committed to you, cares about you, has the time to listen to you, and is able to understand what you're going through."

-Nav-CARE participant

Best fit person/environment

Quality of Life Priorities.

Navigators:

Assess client/family quality of life
Advocate for client/family
Facilitate connections to community
Support access to services and resources
Promote active engagement

Connect with services, resources, people, community

Optimal quality of life, independence, and community connections

Family-centric, culturally safe approach

What role do Nav-CARE Volunteers play?

Improving the quality of life for people within our community

Providing support and encouragement to people

Helping people to stay engaged in what is meaningful to them

Working with families and their communities

Helping individuals and families find and make sense of information

Finding resources and connecting individuals and families to them

Helping individuals to stay independent for as long as they wish

Who does the Nav-CARE program serve?

Seniors living with loneliness or isolation

Seniors experiencing recent loss or mulitple losses

Seniors with mobilty or sensory challenges

Seniors who are experiencing increasing disengagement

Seniors who are coping with mutiple decisions and transitions

Seniors who are having difficulties accessing or finding information or resources

Seniors with a perceived need for the program

Our Service

The Compassionate Care Hospice Society is proud to announce that our society will soon be providing the Nav-CARE program within the town of Rocky Mountain House and area. With the Nav-CARE program, the overall goal is to increase the overall quality of life of seniors living at home. Specially trained volunteer navigators conduct regular visits with clients in the home, over the phone, or virtually. This aligns with our society's mission and values to which we serve our community by providing individuals with services and supports during their end of life journey. Nav-CARE clients do not need to be in palliative status to join the program. However, as our clients age and their life journey's progress, our trained volunteer navigators are there to help assist with accessing of information or services and are there to provide emotional support for our clients and their families during end of life preparations.

Navigators are there essentially to create and build relationships with our clients. They will spend most of their time socializing and connecting with our clients. From there, they cam also assist our clients by helping to access or develop tools to better promote their own independence. This service is free of charge to our community.

Nav-CARE was designed to compliment the services provided through healthcare professionals. Volunteers have the time and resources to work one-on-one with seniors to assist them to do the things that become increasingly difficult.

How was Nav-CARE developed?

Nav-CARE builds upon years of collaborative work with community, provincial and national knowledge partners in which the team developed the conceptual and theoretical foundations; created, tested, and refined curriculum for volunteer navigators; and conducted incremental pilot studies to determine the feasibility and acceptability of the program.

How to join the CCHS Nav-CARE program?

Entry into the program begins with a referral to our Nav-CARE Coordinator. After a referral is received, the Nav-CARE Coordinator will then contact the potential client and go over the program. A home visit will then be arranged between the coordinator and potential client. From there, our CCHS NAV-CARE Coordinator will then take the information that was provided by the client and match to one of our trained Navigator Volunteers.

How soon will the CCHS Nav-CARE program be available?

The members of the Compassionate Care Hospice Society have been busily preparing to get the program up and running within our community. We are hoping to provide the free navigation training for our volunteer member base within the next few months. Our Nav-CARE Facilitator training has already been completed. A special thank you to Wendy Duggleby & Kathy Kemmer for providing our team with the Facilitator Nav-CARE course.